I use leather offcuts that I have gathered, bought or that have been donated from other makers.

Utilising the pieces that are too small for handbags or shoes, and are a surplus material from the fashion industry. Using offcuts means that there is usually a limited number of items I can make with particular leathers and that they are non repeatable.

I use a mixture of findings in my jewellery. The silver tone hooks and all studs are hypo-allergenic surgical steel. The gold tone hooks are gold plated, and the hoops I use are either sterling silver or 14 carat filled gold. I try to accomodate everyone including people with sensitive skin and have found these options are the best for you and my business. If you would prefer other metal findings please get in contact.

In place of the repurposed leather, I use sustainably grown cork leather. This amazing material is grown in Portugal as the cork oak tree. Cork trees must be at least 25 years old before the bark can be harvested and even then, the harvest can only take place once every 9 years. Harvesting the cork does not harm the tree, on the contrary, the removal of sections of the bark stimulates regeneration which extends the life of the oak, and in turn the tree absorbs more CO2 from the environment. A cork oak will produce cork for between two to five hundred years. The cork is hand cut from the tree, dried for six months, boiled in water, flattened and pressed into sheets. A fabric backing is then pressed on the cork sheet, which is bonded by suberin, a naturally occurring adhesive present in the cork. The resulting product is flexible, soft and strong and is the most environmentally friendly vegan leather.

Yes, I love making bespoke orders. Please get in touch by email to discuss a time frame etc.

Yes, I offer wholesale please contact me via email for more information.

Unless faulty, I cannot except returns on any earrings for hygiene reasons. If you would like to return any other products please notify me within 7 days by email and return within 15 days of delivery.

Unfortunately I cannot cover return postage costs.

The returns address is Tula and the Whale, 5 Moor Road, Totnes, Devon. TQ9 6PB

I recommend using a tracked service as we cannot be held liable for items lost in transit.

If you are returning part of an order, you'll be refunded the cost of those goods only.

Returned items must be in the condition in which they were received, unused, in the original packaging, with all labels attached. I am unable to accept the return of any items that have been worn or damaged while in your keeping.

Please notify me by email within 7 days of delivery and you have 15 days (starting from the date on which your order was delivered) to send your items back to us.

In support of our quest to reduce waste and ensure that every Tula & the Whale item goes to someone who will value and care for it, we ask that you please process and return any unwanted order as quickly as possible.

Returning goods via our standard process postal service, please note that you will bear the direct cost of returning the item and its safe delivery will be your responsibility, unless the item is faulty and this is confirmed.

Returns will be processed directly to your original payment method no more than 14 days after the return package is received by us.

Please email Tula & the Whale and we’ll look into this for you as quickly as possible. When writing, please provide your order number as well as a summary and photograph/s of the issue.

Please email Tula & the Whale stating the order number, your full name, address and phone number. It's also helpful for us if you can provide the reason for cancellation.

You can shop with us without creating an account. However, you have the option at the checkout to save your details for next time.

Doing so will allow you to:

Check your order history and payment history.

See the fulfilment status of any live orders and track your delivery (if relevant to your order).

Update your account address.

If you’ve received an online promotion or discount code, you’ll need to enter this at the checkout.

First, enter your delivery information and select a shipping method.

When you reach the 'Payment' page, look out for the box marked 'Discount'. Enter your promo code and hit 'Apply'.

If you have any problems applying your code, drop me a line at Tula and the Whale and I’ll look into it for you.

If you’d like to contact us about anything not covered above, please email Tula and the Whale and I will get back to you as soon as I can.